Privacy Policy

Effective Date: June 3, 2026

At Level Up Roofing, LLC (“Level Up Roofing,” “we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit information through our forms, communicate with us, or use our services.

Information We Collect

We may collect information through the following methods:

Website Analytics

We utilize Google Analytics to understand how visitors interact with our website. This information helps us improve website performance, user experience, and service offerings.

Advertising and Marketing Tools

We use Facebook Pixel and similar technologies to:

Measure advertising effectiveness
Track conversions from advertising campaigns
Improve future advertising efforts
Build audiences for relevant advertising

Contact Forms and Project Requests

When you submit a contact form, request an estimate, schedule an inspection, or otherwise communicate with us, we may collect:

Name
Email address
Phone number
Property address
Project details
Any additional information you voluntarily provide

Property addresses may be used to obtain aerial imagery and property information to assist in preparing estimates and evaluating roofing, siding, gutter, or related projects.

How We Use Your Information

We use collected information to:

Respond to inquiries and estimate requests
Schedule appointments and inspections
Provide project updates and customer support
Prepare proposals and estimates
Improve our services and website functionality
Conduct internal business analysis
Send communications regarding your project or requested services

SMS/Text Messaging Communications

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Level Up Roofing regarding:

Appointment confirmations
Appointment reminders
Estimate scheduling
Project updates
Customer service communications
Important notifications related to your requested services

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. You may receive a confirmation text confirming your opt-out request.

For assistance, reply HELP to any message or contact us directly.

Consent to receive text messages is not a condition of purchasing any goods or services.

Information Sharing and Third-Party Services

We may share information with trusted service providers that assist us in operating our business, including:

Customer relationship management (CRM) systems
Estimating and project management software
Website hosting providers
Analytics providers
Communication service providers
Mapping and aerial imagery providers

These service providers only receive information necessary to perform their services on our behalf.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no transmission over the internet can be guaranteed completely secure, we take commercially reasonable measures to protect your information.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website functionality
Analyze visitor behavior
Measure advertising effectiveness
Personalize website experiences

You may adjust your browser settings to disable cookies; however, some website functionality may be affected.

Your Choices

You may:

Request access to your personal information
Request corrections to inaccurate information
Request deletion of certain information, subject to legal requirements
Opt out of marketing communications
Opt out of SMS communications by replying STOP

Consent

By using our website, submitting forms, or otherwise providing information to us, you consent to the collection and use of information as described in this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Level Up Roofing, LLC
3392 US-23 South
Alpena, MI 49707

Email: info@leveluproofingllc.com
Phone: (989) 340-1097