Terms of Service

Effective Date: June 3, 2026

Welcome to the website of Level Up Roofing, LLC (“Level Up Roofing,” “we,” “our,” or “us”). By accessing or using this website, submitting a form, requesting an estimate, communicating with us, or using any services offered through this website, you agree to the following Terms of Service.

If you do not agree with these Terms of Service, please do not use this website.

Use of This Website

This website is provided for general informational purposes and to allow visitors to learn about Level Up Roofing, request estimates, contact our team, and review available roofing, gutter, siding, storm damage, skylight, and related exterior services.

You agree to use this website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the website.

Website Content Disclaimer

The content on this website is provided for general informational purposes only. While we make reasonable efforts to keep information accurate and up to date, we do not guarantee that all website content is complete, current, or free from errors.

Service descriptions, product information, warranties, project timelines, availability, and other details may change without notice.

Estimates and Project Requests

Submitting a contact form, calling our office, requesting an inspection, or requesting an estimate does not create a binding contract between you and Level Up Roofing.

Any estimate, proposal, inspection, or recommendation provided by Level Up Roofing is subject to review, project conditions, material availability, property access, final measurements, insurance scope review when applicable, and written approval by both parties.

Pricing, project scope, scheduling, and service availability are not guaranteed until confirmed in a written agreement, signed proposal, or other approved contract document.

Property Information and Aerial Imagery

When you provide a property address, we may use that address to review aerial imagery, mapping data, property information, roof measurements, or other available resources to assist with estimating, inspection, planning, or project evaluation.

These tools are used to support our estimating and project review process but may not replace an in-person inspection when one is required.

Service Availability

Level Up Roofing serves customers throughout portions of Northern Michigan. Service availability may vary based on location, project size, schedule, weather, staffing, material availability, and other business considerations.

We reserve the right to decline, postpone, or limit services at our discretion.

Storm Damage and Insurance-Related Services

Level Up Roofing may assist customers with roofing inspections, documentation, photos, estimates, storm damage review, ITEL testing, Xactimate-related documentation, or communication support related to insurance claims.

Level Up Roofing is not an insurance company, public adjuster, or legal representative. We do not guarantee insurance approval, claim outcomes, coverage decisions, payment amounts, or insurer timelines.

All insurance coverage decisions are made by the insurance carrier and are subject to the terms of the customer’s insurance policy.

SMS/Text Messaging Terms

By providing your mobile phone number and opting in to receive text messages, you consent to receive SMS communications from Level Up Roofing related to your inquiry, appointment, estimate, inspection, project, or requested services.

SMS communications may include:

Appointment confirmations
Appointment reminders
Estimate scheduling
Inspection updates
Project updates
Customer service communications
Important notices related to requested services

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message.

For assistance, reply HELP to any message or contact us directly at (989) 340-1097.

Consent to receive text messages is not a condition of purchasing any goods or services.

Email and Phone Communications

By submitting your contact information, you authorize Level Up Roofing to contact you by phone, email, text message, or other reasonable communication methods regarding your inquiry, estimate, project, service request, or customer relationship.

You may request that we stop non-essential marketing communications at any time.

Privacy Policy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy for more information about how your data is handled.

No Sale of Personal Information

Level Up Roofing does not sell, rent, or share your personal information with third parties for their marketing purposes.

Mobile opt-in information and text messaging consent data will not be shared with third parties or affiliates for marketing or promotional purposes.

Third-Party Tools and Services

This website and our business operations may use third-party tools or service providers, including analytics platforms, advertising tools, customer relationship management systems, estimating software, project management software, mapping tools, aerial imagery providers, hosting providers, and communication platforms.

These third-party services may assist us in operating the website, responding to inquiries, preparing estimates, managing projects, or improving customer service.

Third-Party Links

This website may contain links to third-party websites or platforms. These links are provided for convenience only.

Level Up Roofing is not responsible for the content, accuracy, privacy practices, security, or availability of third-party websites.

Intellectual Property

All content on this website, including text, images, graphics, logos, branding, design elements, page layouts, videos, icons, and other materials, is owned by or licensed to Level Up Roofing unless otherwise stated.

You may not copy, reproduce, modify, distribute, publish, or use website content for commercial purposes without prior written permission from Level Up Roofing.

Prohibited Uses

You agree not to use this website to:

Submit false, misleading, or fraudulent information
Interfere with website security or functionality
Attempt unauthorized access to our systems
Use automated scraping, bots, or data harvesting tools without permission
Upload or transmit harmful code, malware, or viruses
Misrepresent your identity or affiliation
Use the website for unlawful or abusive purposes

Limitation of Liability

To the fullest extent permitted by law, Level Up Roofing shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of this website, reliance on website content, inability to access the website, or use of third-party links or services.

This limitation does not limit any rights or remedies that may apply under a separate written contract between you and Level Up Roofing.

No Warranty for Website Availability

We make reasonable efforts to maintain the availability and security of this website. However, we do not guarantee that the website will always be available, uninterrupted, error-free, secure, or free from harmful components.

Separate Project Agreements

Any roofing, gutter, siding, skylight, storm damage, repair, or exterior improvement work performed by Level Up Roofing may be governed by a separate written proposal, contract, invoice, warranty document, or service agreement.

If there is a conflict between these website Terms of Service and a signed written agreement for a specific project, the signed written agreement will control for that project.

Warranties

Any warranties related to workmanship, materials, manufacturers, repairs, or specific services will be described in the applicable written agreement, proposal, warranty document, or manufacturer documentation.

Website content does not create or modify any warranty unless expressly included in a signed written agreement.

Changes to These Terms

Level Up Roofing may update these Terms of Service from time to time. Changes will be posted on this page with an updated effective date.

Your continued use of this website after changes are posted means you accept the updated Terms of Service.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Michigan, without regard to conflict of law principles.

Contact Us

If you have questions about these Terms of Service, please contact:

Level Up Roofing, LLC
3392 US-23 South
Alpena, MI 49707

Email: info@leveluproofingllc.com
Phone: (989) 340-0162